To inform us of any upcoming absences, kindly complete the provided form. For information on eligibility for makeup lessons, please refer to our Makeup Policies located at the bottom of the page.
Student Absence and Make-Up Lessons
We allow students to reschedule up to 2 lessons per semester, with 2 lessons available between January and June, and an additional 2 between July and December, subject to the academy's availability. Rescheduling is permitted provided a minimum of 24 hours notice is given. For lessons canceled on the day of, a personalized instructional video will be provided to help students stay on track for their next class.
Once a student has exhausted their 2 rescheduled lessons, they will automatically be enrolled in recorded video lessons with their instructor to ensure continuity in their learning journey until the next cycle. In case of inability to attend in person, a virtual lesson can be arranged at the student's regular time slot with sufficient notice.
It's important to note that no-shows will be marked as missed. Missed lessons cannot be rescheduled, making payments for missed lessons non-reusable, non-refundable, and non-transferable. Video recorded lessons are exclusively available for students who provide timely notification of their absence.